Querenza, Inc. designs intelligent systems around human dignity, agency, and trust. This statement explains how information may be collected, used, protected, and shared when you interact with our websites, products, and services.
Information we collect
We may collect information you provide directly, such as your name, work email, organization, role, and the content of inquiries or demo requests. Our services may also collect limited technical information needed for security, performance, and accessibility.
How we use information
We use information to respond to requests, provide and improve services, support authorized users, maintain security, understand product performance, and meet legal obligations. We do not sell personal information.
Student and family information
When Querenza products support schools or education networks, the institution remains responsible for its data practices and for providing appropriate notices, permissions, and access controls. Querenza processes information according to the institution's instructions, applicable agreements, and relevant privacy requirements.
Responsible AI
Our AI systems are designed to support human decision-making. They are not intended to replace professional judgment in decisions that materially affect a person's education, care, benefits, or opportunities. We prioritize transparency, human review, data minimization, and appropriate safeguards.
Sharing and service providers
We may share limited information with contracted service providers that help us operate securely. We may also disclose information when required by law or necessary to protect people, rights, and systems. We require service providers to handle information consistently with their obligations to Querenza.
Security and retention
We use administrative, technical, and organizational safeguards appropriate to the nature of the information. We retain information only as long as needed for the purposes described, contractual commitments, security, or legal requirements.
Your choices
You may contact us to ask about your information, request a correction or deletion where applicable, or raise a privacy concern. Product users may also need to contact the school, healthcare provider, nonprofit, or other institution responsible for their information.
Contact
Questions about privacy may be sent to marcela@querenzainc.com.